Focus Awards Level 4 NVQ Diploma in Business Administration (RQF) Administration

Qualification Purpose:

The Focus Awards Level 4 NVQ Diploma in Business Administration (RQF) is aimed at learners in administrative roles, whether that involves working in a team environment or as a personal assistant. The qualification is also aimed at those learners working in a supervisory role or for those who may develop administrative systems as well as those in a customer facing role. It will provide learners with the skills, knowledge, understanding and competence to work in a business and administration environment.

Learners undertaking this qualification will gain an understanding of business communication, management of personal and professional development, administration, business and communication principles. Learners will also study business performance, negotiation, business skills, business document production, administrative support for businesses, equality and diversity, management and leadership, HR, and marketing.

Age Ranges

Entry is at the discretion of the centres; however learners should be at least 18 to undertake this qualification.

Geographical Coverage

This qualification has been accredited for use in England and Northern Ireland.

Learner Entry Requirements

There are no specific entry requirements for this qualification. It is recommended that learners have

subject knowledge at level 2 or above however this is not essential.

Reasonable Adjustments and Special Considerations

Please refer to the Focus Awards ‘Reasonable Adjustments and Special Considerations Policy’. A copy is available for download from the Focus Awards website at the following url: https://www.focusawards.org.uk/wp– content/uploads/2016/08/Reasonable-Adjustments.pdf

Assessment Methods

internally assessed and externally assured by Focus Awards.

Each learner is required to create a portfolio of evidence which demonstrates achievement of all the learning outcomes and the assessment criteria associated with each unit.

The main pieces of evidence for the portfolio could include:

• Assessor observation – completed observational checklists on related action plans
• Witness testimony
• Learner product
• Worksheets
• Assignments/projects/reports
• Record of oral and written questioning
• Learner and peer reports
• Recognition of prior learning (RPL)

Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body.

Progression Routes

Learners who wish to progress from this qualification may use this qualification as a basis for employment or alternatively may progress on to:

• Qualifications in management and/or leadership at level 4 or above;
• Qualifications in customer service at level 4 or above.

Supporting Material and Useful Websites

• https://focusawards.org.uk/supportingmaterials

• https://ofqual.gov.uk